Voices Unheard is a mission-critical digital platform designed to provide a safe space for war victims, refugees, and survivors of discrimination to share their stories anonymously. As a System Analyst, I defined the technical architecture to ensure "Zero Digital Refoulement"—guaranteeing that no identifiable user data is ever collected or tracked. The platform integrates trauma-informed UI principles with AI-assisted pre-moderation, enabling vulnerable individuals to document their experiences with absolute technical security and emotional support.